You can find useful information, links and support by visiting the TrueSizer Pro support page on the Wilcom website. Phone and email support queries however will be charged at US$199 per call.
Articles in this section
- "A valid license to run TrueSizer Pro could not be found…(H0007)"
- TS Pro E3 Product Activation Fails
- The license to run this product has expired. Please contact your dealer (H0041)
- Could not generate the license : The host machine fingerprint is invalid
- Could not generate license - the enforcement type is incompatible (500)
- TrueSizer Pro e3 cannot start up, it gives an error: “Unable to access sentinel run-time environment(H0033)”
- I haven’t received the confirmation email yet… What should I do?
- "Can't activate TrueSizer Pro e4.1 requestXML structure is wrong. Error: there is an error in XML Document (162,10). (500)"
- Is it possible to import the custom thread charts into TrueSizer Pro?
- Where can I get support for TrueSizer Pro software?