Account creation & invitation acceptance

Account creation & invitation acceptance

Q1: How do I accept an invitation and create an account?

A: You will receive an invitation email with a link to join the organization. Click on the link and follow the steps to create an account by filling in the required details.

A: Invitation links expire after two weeks. If yours has expired, contact the Owner to request a new invitation.

Q3: How will I know if my account has been successfully created?

A: After submitting your details, you will be directed to a confirmation page confirming your account setup.



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