Account creation & invitation acceptance
Q1: How do I accept an invitation and create an account?
A: You will receive an invitation email with a link to join the organization.
Click on the link and follow the steps to create an account by filling in the
required details.
Q2: What should I do if my invitation link has expired?
A: Invitation links expire after two weeks. If yours has expired, contact the
Owner to request a new invitation.
Q3: How will I know if my account has been successfully
created?
A: After submitting your details, you will be directed to a confirmation page
confirming your account setup.
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