Auto-digitizing calls

AutoDigitizing is a paid feature not included in standard API plans. It converts an image → EMB → TrueView PNG / machine file. It uses specific API calls. It is charged per call because these requests are resource-intensive. Usage can be tracked in your API Dashboard → Stats → Hits.

---

What is AutoDigitizing?

In the EWA API, AutoDigitizing means converting an image into an embroidery design:

1. You upload an image (bitmap or vector).
2. The Wilcom Embroidery Engine processes it and generates an EMB file, Wilcom’s native design format.
3. From this EMB file, the system can produce:
   
1. A TrueView PNG image, and/or
2. A machine file – e.g. DST
   

So AutoDigitizing is a two-step process: image → EMB → output files.

---

Types of AutoDigitizing calls

There are two main categories:

Generate embroidery designs from artwork

1. api/bitmapArtDesign
2. api/vectorArtDesign
   

Generate TrueViews from artwork

1. api/bitmapArtTrueview
2. api/vectorArtTrueview
   

---

Why not in standard plans?

AutoDigitizing is resource-intensive.

1. Processing images into embroidery designs places a heavy load on the API server.
   
2. Workload increases with the size and complexity of the image.
3. Because of this, AutoDigitizing is charged per call, not bundled into standard subscription plans.

---

How to check AutoDigitizing usage

1. Log into your API account and go to the Dashboard.
   
   
2. Select Stats → see total number of API calls.
3. Choose a time period – e.g. 'last 30 days'.
4. Click Hits to view all API call types.
5. If your account includes AutoDigitizing, you’ll see them listed at the bottom.
   
   
6. Select a call type to see detailed usage – frequency, peaks, quiet periods, etc.
   
   

For more information, contact support@wilcom.com

---

Related topics

1. Understanding auto-digitizing
   
2. Generate embroidery design for bitmap artwork
   
3. Generate embroidery design for vector artwork
   
4. Generate TrueView for bitmap artwork
   
5. Generate TrueView for vector artwork
   
6. Reporting auto-digitizing problems

• Related Articles

• Understanding auto-digitizing

  In the Embroidery Web API, auto-digitizing uses technology from EmbroideryStudio to convert images into embroidery designs. The process is as follows... Upload an image (bitmap or vector). The Embroidery Engine generates an EMB file (Wilcom’s native ...

• Reporting auto-digitizing problems

  Auto-digitizing converts uploaded images into embroidery designs (EMB) and TrueView previews. Sometimes the results may not match expectations – for example, if the image is too large, too fuzzy, or even a photograph. When this happens, it’s ...

• Auto-Recovery dialogue box keeps on prompting when opening Embroidery Studio e4.5

  Auto-Recovery Dialogue Box With this Auto Recovery dialog box, it pops up when you restart Embroidery Studio e4.5 software after an abnormal shutting down of the software. When you restart Embroidery Studio e4.5, it pops up this Auto Recovery dialog ...

• Configure digitizing price

  WilcomWorkspace lets you choose whether to configure your digitizing price alone and/or production price. Procedure... Access your My Wilcom account via the dropdown menu under your name. Open the Price Table page from the main menu. This defaults to ...

• Embroidery formats in API calls

  Most API calls in the EWA API return an embroidery file. This article explains the difference between file types and how to request or upload them. Native vs machine formats Native format (EMB): Wilcom’s own design format is EMB – e.g. ...