How to Report Autodigitizing Problems

How to Report Autodigitizing Problems

INTRODUCTION

Autodigitizing is the process to create an embroidery design from an uploaded image and also to create a Trueview image of the design.

API customers may find that the resulted embroidery file or the Trueview image does not produce the expected result. Sometime the reason for this is obvious (image is too large, image is fuzzy, or has far too resolution, it is a photograph, etc.). Sometimes it is hard to understand why the result is not up to expectations.  It is certainly worth sending such image and design to Wilcom Support for evaluation.

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