If you missed loading the codes to your Dongle

If you missed loading the codes to your Dongle

1. Check if the current identity code matches the one from the attached email [issued by our Order Team]. If yes, close the ES e4 software.


2. Look for ES e4 folder C:\Program Files\Wilcom\EmbroideryStudio_e4.5\BIN

 

3.  Double click on the "DATAGATHER.EXE" file in the bin folder

 

Note: it starts up the Dongle Verification procedure. 

 

4. Click on the "OK" button

 

Note: the new Access Code has been input to the Dongle through Internet.

 

You can verify this from Setup > Security Device Setup 

Or from the Home Page > My Wilcom 

 

 


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