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  Steps to Follow Open your File Explorer Locate ProgramData folder - C:\ProgramData\Wilcom\EmbroideryStudio\e4\DEFAULTS Delete the old defaults.dfl file from C:\ProgramData\Wilcom\EmbroideryStudio\e4\DEFAULTS. Then you will then be able to create up ...

• RICOMA TC1501 will freeze after you click the sent design from the controller using EmbroideryConnect Device

  Solution - Apply the steps/settings specified below a. Plug the EmbroideryConnect Device back to to the computer, wait for the light status to established prior to opening the EmbroideryHub b. Click to 'Advance Settings' c. Enable the two boxes ...

• If you missed loading the codes to your Dongle

  1. Check if the current identity code matches the one from the attached email [issued by our Order Team]. If yes, close the ES e4 software. 2. Look for ES e4 folder C:\Program Files\Wilcom\EmbroideryStudio_e4.5\BIN 3. Double click on the ...

• EmbroideryConnect Firmware - Update

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