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• RICOMA TC1501 will freeze after you click the sent design from the controller using EmbroideryConnect Device

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• Returns and Refunds Policy for EmbroideryConnect (Commercial Edition)

  Thank you for purchasing Wilcom’s EmbroideryConnect WiFi Device (Commercial Edition). We hope you are pleased with your purchase. However, if you need to return the device due to defects, the following policy outlines the procedures for requesting a ...

• If you missed loading the codes to your Dongle

  1. Check if the current identity code matches the one from the attached email [issued by our Order Team]. If yes, close the ES e4 software. 2. Look for ES e4 folder C:\Program Files\Wilcom\EmbroideryStudio_e4.5\BIN 3. Double click on the ...