Two-step verification (2FA)

Two-step verification (2FA)

Q1: How do I enable two-step verification?

A: Navigate to Security Settings and choose between SMS or an Authenticator app for verification.

Q2: What happens if two-step verification is enforced by the Owner?

A: You must set it up before accessing your account, and you will be required to use it for every login.

Q3: What if I lose access to my verification method?

A: Recovery options (e.g., backup codes) may be available if enabled by the Owner.

Q4: Can I disable two-step verification?

A: Yes, unless it is enforced by the Owner.


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