Update your mobile number

Update your mobile number

Follow these steps to update your mobile phone...
  1. Go to the Profile page from the Wilcom Account menu.
  2. Locate the Mobile phone field and click Change.

  4. Edit your mobile number. A verification code (OTP) will be sent to your new number.
  5. Enter the code to confirm the update.

Impact of changing mobile number

The impact of changing your mobile number is as follows...
  1. Two-step verification: If two-step verification is enabled, you may need to reconfigure it with your new number. Future verification codes for login will be sent to the updated number.
  2. Account recovery: Your new mobile number will be used for password reset and security verification. If you lose access to your email, you can use your mobile number to recover your account.
  3. Notifications & alerts: Any SMS notifications related to account security, subscription updates, and billing alerts will now be sent to your new number.
  4. Organization records: If your number is visible in the Users list, it will automatically update for organization owners.
Note: Changing your mobile number does not affect your licenses, app access or assigned permissions.

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