Wilcom Account - How to setup multi factor authentication - MFA
Setting up two step verification on your Wilcom account
provides an additional layer of protection for your account. This reduces the
risk of having your account hijacked by malicious actors. Wilcom strongly
recommends you take the time to set this up.
The set-up process is very straightforward. It requires you
to login to your account, download a free authenticator app to your mobile
phone and select Two-step Verification from your profile.
Step 1: Get an authenticator app
You can get a free authenticator app for your mobile phone, like
Microsoft Authenticator of Google Authenticator from the Microsoft store or
Google Play store.
Both of these authenticator apps work on Android or iOS.
Step 2: Login to your Wilcom account
Go to https://profile.wilcom.com/securitypolicies
and login using your email address and password that was registered when you
created your account.

Step 3: Enable Two-step verification
Step 4: Set-up the authenticator app and enable two step
verification.
Open the authenticator app on your mobile phone.
Click the “Set-up two step verification” button in the
profile page.
In the authenticator app, click the add account button and
scan the QR code.
Enter the verification code created and click the “Enable”
button.
All done!
Now, each time you login to your account, you will be
required to enter a verification code from the authenticator app.
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