Error SFTP Operation Failed. ComponentActivator could not instantiate EClib.Model.SFTP.DeviceUnmountTransaction
Error Message - Error SFTP Operation Failed. ComponentActivator could not instantiate EClib.Model.SFTP.DeviceUnmountTransaction
Solution: Update your EmbroideryStudio e4.5 and ensure that the EmbroideryConnect device has the latest Firmware running
You can check your EmbroideryConnect Device firmware by following the steps below:
- Make the WI-FI Network set to Private. Why Private? The PC is discoverable to other devices on the network, and you can use your PC for file and printer sharing. Here's how - https://support.microsoft.com/en-us/windows/make-a-wi-fi-network-public-or-private-in-windows-0460117d-8d3e-a7ac-f003-7a0da607448d
2. The WiFi router needs to support WLAN Protocol 802.11 G in the 2.4 GHz band. The EC device will not connect to a WiFi router using the 5 GHz band. For more details on the WiFi router compatibility requirements. Please open the EC Supplement form from our Help & Support site.
3. Is the EmbroideryConnect device firmware 1.2.0? Please refer to this link on how to update the EC Device firmware.
In EmbroideryHub
Double click the EC Device > click INFO Tab
Locate the Current firmware version [Please refer to the screenshot below]
Locate the Current firmware version [Please refer to the screenshot below]
Make sure your ES e4.5 is updated.to e4.5.8.
The EmbroideryConnect device Supplement and Support Notes can be downloaded from our new Help & Support site.