Sometimes the "policy" is simply a lack of elevated permissions.
From the affected PC, send the following details to the Support team.
2. Provide the email address used to register the Embroidery Studio 2026
3. The customers Windows account must have admin rights to execute the installation.
Solution/Workaround
Switch off the SMART APP CONTROL
Proceed with the installation
Locate the Setup.exe file for Embroidery Studio.
Right-click it and select Run as Administrator.
If you are installing from a network drive or a USB, try copying the installation folder directly to your C: Drive first.
Side Note
You can leave the SAC ON option enabled.
This is to make sure that only install legit copies of installation files for any other software they require.
Enabled Smart App Control will still let you run the ES 2026 software.