Manage WilcomWorkspace subscriptions

Manage WilcomWorkspace subscriptions

Owners can manage WilcomWorkspace subscriptions through Wilcom Account Management. The key functions include viewing, updating, renewing, and canceling subscriptions.

Procedure...

  1. Go to the Billing page from the Wilcom Account menu.
  2. WilcomWorkspace subscriptions are listed under the relevant billing cycle – annual or monthly. Details include:
    1. Type of subscription
    2. Number of licenses
    3. Cost per billing period
    4. Next payment date
  1. Owners can update payment methods by clicking the 3-dot menu next to a subscription and selecting Edit payment method.

  1. If a subscription has been canceled but is still active, owners can renew it before the end of the billing cycle. Select Renew subscription from the 3-dot menu.
  2. To cancel a subscription, select Cancel license(s) from the 3-dot menu. Select the number of licenses to cancel.
    1. Only unassigned licenses can be canceled.
    2. Licenses remain active until the end of the current billing cycle.

    • Related Articles

    • Purchase WilcomWorkspace subscriptions

      WilcomWorkspace is an online platform that provides access to Wilcom’s cloud-based apps such as Truesizer, Estimator, as well as sample designs. Truesizer: A Wilcom app that allows users to view, resize, and convert embroidery design files without ...

    • Manage EmbroideryStudio licenses

      Only owners can manage EmbroideryStudio licenses within Wilcom Account Management. By actively managing EmbroideryStudio licenses, owners ensure smooth operations and cost-effective usage within their organization. Procedures... Go to the ...

    • Cancel subscriptions

      Wilcom Account Management provides owners with flexible control over license management. Owners can cancel unassigned licenses directly from the Billing page, ensuring that they only pay for licenses they actively use. Procedure... Go to the Billing ...

    • Renew subscriptions

      Owners can renew cancelled licenses that are still within their active period. Procedure... Go to the Billing page from the Wilcom Account menu. Click the 3-dot menu next to the canceled subscription and select Renew license(s). Choose the number of ...

    • View current subscriptions

      The Billing page allows owners to track active licenses and manage renewals or cancellations efficiently. To view your current active subscriptions, follow these steps: Procedure... Go to the Billing page from the Wilcom Account menu. Your ...