How To
Here's how to use a coupon code in Wilcom website shopping cart
How to order with a coupon: Go to the Embroidery Studio/Designing page on the Wilcom website: https://wilcom.com/embroiderystudio/designing Click ‘One-time payment’ and click the green ‘Buy USD $3,999’ button. 3. Sign in to your Wilcom Account. 4. ...
NO DEFAULT MAIL CLIENT DETECTED when sending design via email.
Scenario: The error prompts when you send a design via email. Error: No default mail client detected. This error concludes that the default app is a webmail, then it cannot work. It has to be a Desktop email client, for instance, Outlook 365. If not, ...
Enable PDF Printing' dialogue box appears after opening EmbroideryStudio e4.5
ISSUE: Windows could not start the novaPDF 9 Server on the local computer. Error 1053. The service did not respond to the start or control request in a timely fashion. REASON: NovaPDF is not running even with Status as Automatic SOLUTION: Remove all ...
What CorelDRAW version can be integrated with ES e4.5?
EmbroideryStudio e4.5 is compatible with the following CorelDRAW® products ONLY. CorelDRAW® Graphic Suite 2017 version/build 19.1.0.419 - Bundled with ES e4 CorelDRAW® Graphic Suite 2020 version/build 22.1.0.517 - Bundled with ES e4 CorelDRAW® ...
If you missed loading the codes to your Dongle
1. Check if the current identity code matches the one from the attached email [issued by our Order Team]. If yes, close the ES e4 software. 2. Look for ES e4 folder C:\Program Files\Wilcom\EmbroideryStudio_e4.5\BIN 3. Double click on the ...
EMB File will not open in EmbroideryStudio when double-clicked.
STEPS TO DO: Right-click the ES desktop icon Click Properties Click Compatibility Uncheck run as administrator box.
When exporting to Machine File format (Z00 / ZSK), colors are not correct.
Symptom / Scenario: Colors are not correct with the exported Z00/ZSK machine file formats. Affected ES version: ES e4.5 SOLUTION: By default, ZSK TC machine format is limited to 15 colors, but actually the *.Z00 file format itself actually supports ...
EmbroideryStudio Network Dongle Instructions
EmbroideryStudio Network Dongle Instructions
How to remove red cross off a screen shot
If you are referring to the highlighted Red Box and Cross as per below screenshot, this is the point of the centre of the design. If you do not want this to appear on your design, please utilize the capture design bitmap feature in Outputting designs ...
Auto-Recovery dialogue box keeps on prompting when opening Embroidery Studio e4.5
Auto-Recovery Dialogue Box With this Auto Recovery dialog box, it pops up when you restart Embroidery Studio e4.5 software after an abnormal shutting down of the software. When you restart Embroidery Studio e4.5, it pops up this Auto Recovery dialog ...
PC Specification for EmbroideryStudio e4.5
Check that your PC meets the system requirements. Check CPU/RAM as well as hard disk space. The table below provides the Recommended and Minimum system requirements. Recommended specifications Component Recommended CPU CPU - Latest Generation Intel ...
Does ES support Windows on Mac with Apple M1 / M2 / M3 chip using Parallels Desktop.
ES Digital Edition / HL : Support for Digital Edition is available for 26.1 users. It is very important to install the latest windows and parallels versions or the system may not operate correctly. Please note not all functionality has been tested in ...
Security device not found
Error Solution: Download the updated driver from here Unzip the file - Sentinel_LDK_Run-time_setup.zip Double click - HASPUserSetup.exe to install the latest hasp driver.
How to setup a 8 sequin per device in the palette editor post update to ES e4.5.1 R2
Steps to Follow Open your File Explorer Locate ProgramData folder - C:\ProgramData\Wilcom\EmbroideryStudio\e4\DEFAULTS Delete the old defaults.dfl file from C:\ProgramData\Wilcom\EmbroideryStudio\e4\DEFAULTS. Then you will then be able to create up ...
Corel DRAW Serial Number is missing
Scenario : COREL Draw Card is missing and you cannot find the Corel DRAW Serial Number? Solution : If the COREL Draw software has been registered, log in to the COREL Draw Website. COREL Site - https://www.corel.com/en/ You will need the credentials ...
How to add an exclusion to your Anti Virus / Protection Software
In order to add a Wilcom file, file type, folder, or a process that your Anti Virus / Protection Software has detected as malicious, you can stop your Anti Virus / Protection Software from alerting you or blocking the program by adding the file or ...
Wilcom Technical Support Policy
Wilcom Technical Support Policies Overview Wilcom are committed to ensuring that our customers get the most from their Wilcom software. For this reason, we offer a comprehensive range of support and training offerings, in many cases including free ...
If Embroidery Studio software crashes or shows a System Error too often, please send an Issue Report
IMPORTANT: Please make sure you quoted the Dongle tag number in the issue report form, so we can find your user account and the details of your ES e4/ ES DE HL software in our system. With ES 2025/ES DE/ES DE HL/ES e4, we implemented a new utility to ...