Renew subscriptions
Owners can renew cancelled licenses that are still within their active period.
To renew subscriptions...
- Go to the Billing page from the Wilcom Account menu.
- Click the 3-dot menu next to the canceled subscription and select Renew license(s).
- Choose the number of cancelled licenses to renew.
- Renewed licenses are immediately added back to the subscription and become available for assignment.
- Owners can assign the renewed licenses to users as needed.
Turn on auto-renewal
Owners can also turn auto-renewal back on for an individual license from the Applications page. Simply click the orange icon under the Auto-renewal column.
Limitations...
- Licenses can only be renewed before the end of the current billing cycle.
- Once the billing cycle ends and the license expires, a new purchase may be required to regain access.