Customer settings

Customer settings

The customer settings feature allows you to manage the list of customers associated with your designs. Customers are used to organize designs and make it easier to locate designs for repeat orders or ongoing work. Customer values are shared across the organization and can be managed directly within Library.

View & manage customers

To manage customers:
  1. Open a design in My Designs.
  2. Open the Design Information pane.
  3. Select the Customer field. A list of available customers is displayed.


Add or edit customers

You can maintain the customer list while working with designs.
  1. Add a customer by entering a new name in the Customer field.

  2. Edit a customer to update its name.
New or updated customers become available across the organization.

Disable customers

You can disable customers that are no longer in use.
  1. Disabled customers remain associated with existing designs.

  2. They are no longer available for selection when creating or updating designs.

Use customers in Library

Customers are used to:
  1. Organize designs by client.
  2. Locate designs for repeat work.
  3. Filter designs in the Library.
Assigning the correct customer helps improve organization and efficiency.

  1. Decoration area
  2. Design status
  3. Apply filters
  4. Update design information

    • Related Articles

    • View settings

      The View toolbar lets you control how embroidery designs are displayed while working in Truesizer. You can change measurement units, display the design at actual size, zoom in or out, switch to full-screen mode, and use the grid and rulers to inspect ...
    • Revert to the NORMAL template

      If you modify the NORMAL template supplied with EmbroideryStudio, you can revert to the original version. A factory copy is always maintained so that the NORMAL template can be restored. STEPS: To revert to the NORMAL template... 1 Close ...
    • Decoration area

      The decoration area setting allows you to define and manage the locations where designs are applied to garments or products. These values are used across the Library to categorize designs and support filtering, helping users quickly locate designs ...
    • Design status

      The design status setting allows you to define workflow stages used to track the progress of designs. Status values help teams manage design workflows, from initial request through approval and production. Design statuses are shared across the ...
    • When exporting to Machine File format (Z00 / ZSK), colors are not correct.

      Symptom / Scenario: Colors are not correct with the exported Z00/ZSK machine file formats. Affected ES version: ES e4.5 SOLUTION: By default, ZSK TC machine format is limited to 15 colors, but actually the *.Z00 file format itself actually supports ...