Account settings
Access My Account via the dropdown menu under your name.
This system allows you to set up and manage your personal profile and organization details...
The Organization page also allows you to set up and manage additional company details...
Note: You will also use your Wilcom Account to manage your threads as well as set up or update pricing policy details. The latter are needed for stitch estimations.
Related topics
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Account move overview
Wilcom’s 'Account Move' feature allows owners to invite existing Wilcom users to join their organization. When accepted, the user’s licenses, subscriptions, and embroidery assets — i.e. estimates and associated price tables and thread collections — ...Account security & profile management
Q1: How can I reset my password? A: Click ‘Forgot Password?’ on the login page, enter your email, and follow the instructions in the password reset email. Q2: How long is the password reset link valid? A: The password reset link is valid for 60 ...Account creation & invitation acceptance
Q1: How do I accept an invitation and create an account? A: You will receive an invitation email with a link to join the organization. Click on the link and follow the steps to create an account by filling in the required details. Q2: What should I ...Wilcom Account - How to setup multi factor authentication - MFA
Setting up two step verification on your Wilcom account provides an additional layer of protection for your account. This reduces the risk of having your account hijacked by malicious actors. Wilcom strongly recommends you take the time to set this ...Managing licenses & updates
Q1: How do I update my ES license? A: You will receive a notification when an update is available, along with instructions to download and install the latest version. Q2: How do I access the latest CorelDRAW key for my ES license? A: If relevant to ...